For immediate release:
8:30 a.m. – Thursday, March 19, 2020
San Isabel Electric is suspending service disconnections and delinquent fees for both residential and small commercial accounts until further notice for members during the Coronavirus/COVID-19 emergency.
San Isabel Electric has always and will continue to work with the member-owners experiencing financial hardships.
Members who have outstanding bills, who are laid off, furloughed or are having a difficult time paying their bills are encouraged to continue paying bills as they can, to avoid accumulating high balances due. Members who have balances will have the option to be put on a payment arrangement plan.
“We’re unlike other businesses. We need to provide service every hour, every day. We are working hard to protect our employees and maintain the service you expect from us. We have a public responsibility to live by a high safety threshold every day,” San Isabel Electric General Manager and CEO Reg Rudolph said.
“Keeping SIEA employees healthy keeps the lights on, food cold and mobile devices fully juiced, but it also keeps our members healthy. Most co-op employees live in the same towns and cities that you call home. We are your friends, neighbors and family. We don’t want to be sick. We don’t want you to be sick,“ Rudolph said.
As a not-for-profit cooperative utility, San Isabel Electric provides affordable, reliable electricity with exceptional service to communities throughout southern Colorado. Serving nearly 20,000 member-owners and 24,000 meters, San Isabel Electric has been keeping the lights on since 1938. We don’t just serve communities. We are part of communities.