{"id":7235,"date":"2020-01-09T16:39:01","date_gmt":"2020-01-09T23:39:01","guid":{"rendered":"https:\/\/siea.com\/?page_id=7235"},"modified":"2022-03-24T09:34:48","modified_gmt":"2022-03-24T15:34:48","slug":"outagefaqs","status":"publish","type":"page","link":"https:\/\/siea.com\/outagefaqs\/","title":{"rendered":"Outage FAQS"},"content":{"rendered":"

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\u00a0<\/h2>\n

Outages<\/span><\/h2>\n

Frequently Asked Questions<\/span><\/h1>\n

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We do our best to avoid power outages, but sometimes Mother Nature has different plans.<\/span><\/p>\n

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  1. Verify that your entire house is out and that you haven\u2019t just blown a fuse or tripped a circuit breaker.<\/li>\n
  2. If you have determined that your home is out of power, turn off or unplug appliances with electric components, such as microwaves, televisions, and DVD players. This will help eliminate damage to your appliances from voltage surges when the electricity is restored. Leave just one light on so you know when power is restored. Wait a few minutes before turning on these appliances when the electricity is restored. This will reduce demand on the power supplier\u2019s electrical system.<\/li>\n
  3. If your power remains out for longer than a few minutes, or to report an electrical safety hazard, please contact us to report your outage. <\/strong>When you contact us to report an outage, please provide as many details as possible. If you heard a loud bang, or your power is out but your neighbors have power, let us know. This will help us determine any unknown problems on our system.<\/li>\n
  4. If you use a standby generator, be sure it has been installed and wired properly. If improperly installed, a generator could cause dangerous conditions for utility employees working to restore power.<\/li>\n
  5. Check the basement periodically for flooding. Never step into a flooded basement or room if water may be in contact with electrical outlets, appliances, or cords.<\/li>\n<\/ol>\n

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