Reporting power outages
Our employees work very hard to keep your power on, but unfortunately, outages do happen for various reasons. When you experience an outage, reporting it is easy when you still have power in the palm of your hand. San Isabel Electric offers several ways to report outages, including ways that don’t depend on landline or internet service.
- Just text OUT to 76842 (SMTHB – short for SmartHub) to report a power outage.
- Use the SmartHub app. Log into your account from your smart device. Click on [ … ] for More. Click on Contact Us, Report an Issue/Inquiry, and Power Outage. Make sure to check your breakers and fuses before clicking Accept.
- Use SmartHub online. Log into your account. Click on Report an Issue/Inquiry, then select Power Outage. Make sure to check your breakers and fuses before clicking Accept.
- Call 800-279-SIEA (7432). We’re available to answer calls about outages and emergencies 24 hours a day, seven days a week.