For immediate release:
8:00 AM – Wednesday, March 17, 2021
Winter weather is causing a power outage to San Isabel Electric members in the Stonewall, Tercio, Monument Lake, Wet Canyon and surrounding areas affecting approximately 800 meters as of 7 a.m. on Thursday, March 17, 2021.
The outage began at approximately 10:00 p.m. on Wednesday, March 16.
San Isabel Electric lineworkers, in addition to lineworkers from Tristate G & T, have been working through the night to find the cause of the outage on the power supplier side and make repairs.
We will not be able to provide an estimated time of restoration until conditions improve and lineworkers have inspected the area to ensure all damage has been identified.
Once all damage has been identified, we will be able to determine the work involved to make repairs and have a better idea of when power may be safely restored.
Outage status updates will be posted every two hours at siea.com between 7 a.m. and 10 p.m. Members can report outages using San Isabel Electric’s mobile and online account management app SmartHub.
SmartHub can be used to:
- Report power outages with a computer, tablet or smart phone.
- View our outage map.
- Track an outage’s status until power is restored.
Outages can also be reported by calling 1-800-279-7432. More information about outage reporting and preparedness is available at siea.com/safety.
San Isabel Electric’s outage restoration policy is to make repairs that will restore service to the most people in the least amount of time. Transmission lines and substations are repaired first, followed by distribution lines that feed neighborhoods. Tap lines and individual service lines are then repaired to restore power to customers who may still be without electricity.
In the event of a prolonged outage, members who are expected to be without power overnight will receive an automated phone call from San Isabel Electric, as soon as possible
A press release will also be issued when power is restored, or when the outage is affecting less than 2,000 meters. The release will be posted at siea.com/news and on the co-op’s Facebook and Twitter pages.
If the outage continues to affect more than 2,000 meters for more than 24 hours, an updated news release will be issued each consecutive day at 8:00 a.m. and posted in the same places.
San Isabel Electric is a cooperative utility, owned by a group of member-owners, that together provide electricity in remote, rural areas where larger, investor-owned utilities don’t find it profitable enough to serve.
A large portion of the electric cooperative’s lines and equipment are in remote-rural areas and/or are in rugged-terrain, not accessible by roads or vehicles. These areas are difficult to access during good weather and even more difficult to access during inclement weather. Lineworkers often face arduous weather and road conditions making their job very difficult and dangerous.
From our office staff to those out in the field, we appreciate your patience as we work to restore power as quickly as safely possible for everyone involved.
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