For immediate release:
10 a.m. – Thursday, October 22, 2020
San Isabel Electric has received new reports of door-to-door salesman in the Pueblo West area falsely representing a relationship with the electric cooperative regarding neighborhood-wide energy audits and SIEA solar incentives. In all instances, the men were reported to not be wearing logoed clothing and did not identify the company they were working for. One salesman was also driving an unmarked vehicle with out-of-state license plates.
San Isabel Electric only conducts energy audits at the request of a homeowner. The utility does not conduct neighborhood-wide energy audits.
San Isabel Electric does not offer cash incentives for solar power generation. SIEA did recently announce a partnership with Steel City Solar, to sell and finance solar power generation systems. Incentives are limited to what is available only through state and federal programs.
Exercise caution with out-of-town companies
Use caution when dealing with out-of-town companies selling products and services. Make sure you check references of prior customers or with the Better Business Bureau and make sure the company is properly licensed and insured before signing any contracts or agreeing to service.
Verify identity by calling 800-279-SIEA first
SIEA doesn’t typically dispatch an employee to your location without contacting you first. Anyone with concerns about the nature of business, legitimacy of information requested, or to verify whether an employee was dispatched to your location, is encouraged to call 800-279-SIEA (or the number on your utility bill or our website). San Isabel Electric field employees wear shirts with a San Isabel Electric logo, carry a company-issued photo ID and drive logoed vehicles. Employees will gladly wait outside while you call the cooperative to verify their identity. Do not verify identity with information on a business card supplied by the individual at your door.
Never provide personal information during an unsolicited call or visit
Do not provide your Social Security number, credit card numbers or bank account information to anyone during an unsolicited phone call or an unannounced visit.
Don’t give in to high-pressure demands
Don’t give in to high-pressure demands seeking personal information – if someone claims to represent SIEA and they demand immediate payment or personal information, hang up or ask the person to leave, and call SIEA. If you feel your safety, or the safety of others is being threatened, call the police.
As a not-for-profit cooperative utility, San Isabel Electric provides affordable, reliable electricity with exceptional service to communities throughout southern Colorado. Serving nearly 20,000 member-owners and 24,000 meters, San Isabel Electric has been keeping the lights on since 1938. We don’t just serve communities. We are part of communities.