For immediate release:
3:30 p.m. – Friday, May 10, 2024
San Isabel Electric appreciates your patience as we work diligently to restore power as quickly and safely as possible for everyone involved. Heavy wet snow in upper elevations has caused several outages affecting approximately 3,000 meters in areas west of I-25 and south of Highway 96.
Crews are working to make repairs to restore power to as many meters possible this evening. However, there are some areas that have extensive damage. We are sending emails and phone calls to members in areas who will be out overnight and most of Saturday. Note, there is a chance that some members receiving this message may have power or will have their electricity restored sooner.
Outage status updates will continue to be posted at https://siea.com as information becomes available. However, we do not expect any additional information to be available until Saturday afternoon.
For immediate release:
8:00 a.m. – Monday, May 10, 2024
Winter-weather is causing widespread power outages to San Isabel Electric members affecting about 2,500 meters as of 8:00 a.m., Friday, May 10, 2024.
San Isabel Electric’s outage restoration policy is to make repairs that will restore service to the most people in the least amount of time. Transmission lines and substations are repaired first, followed by distribution lines that feed neighborhoods. Tap lines and individual service lines are then repaired to restore power to customers who may still be without electricity.
We expect the number of damage reports and outages to continue to increase until weather conditions improve. If you lose power, please be prepared to be without power for at least a few hours.
We will not be able to provide an estimated time of restoration until conditions improve and Lineworkers have inspected areas to identify damage. Once all damage has been identified, we will be able to determine the work involved to make repairs and have a better idea of when power may be safely restored.
A large portion of the electric cooperative’s lines and equipment are in remote-rural areas and/or are in rugged-terrain, not accessible by roads or vehicles. These areas are difficult to access during good weather and even more difficult to access during inclement weather. Lineworkers often face arduous weather and road conditions making their job very difficult and dangerous.
Outage status updates will be posted when they are available at siea.com between 7 a.m. and 10 p.m. Members can report outages using San Isabel Electric’s mobile and online account management app SmartHub.
SmartHub can be used to:
- Report power outages with a computer, tablet or smart phone.
- View our outage map.
- Track an outage’s status until power is restored.
Outages can also be reported by calling 1-800-279-7432. More information about outage reporting and preparedness is available at siea.com/safety.
In the event of a prolonged outage, members who are expected to be without power overnight will receive an automated phone call from San Isabel Electric, as soon as possible.
San Isabel Electric is a cooperative utility, owned by a group of member-owners, that together provide electricity in remote, rural areas where larger, investor-owned utilities don’t find it profitable enough to serve.
From our office staff to those out in the field, we appreciate your patience as we work to restore power as quickly as safely possible for everyone involved.
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As a not-for-profit cooperative utility, San Isabel Electric provides affordable, reliable electricity with exceptional service to communities throughout southern Colorado. Serving nearly 20,000 Member-owners and 24,000 meters, San Isabel Electric has been keeping the lights on since 1938. We don’t just serve communities. We are part of communities.
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